Rental Property Wear and Tear versus Tenant Damage | Boca Raton Property Management

Florida PMServices • November 13, 2020
Rental Property Wear and Tear versus Tenant Damage
When a tenant has moved out of your Boca Raton rental property and you’re conducting your typical move-out inspection, you’ll need to understand the difference between wear and tear and tenant damage. Tenant damage is the responsibility of your renter, and you’re able to charge that tenant’s security deposit for any damage that’s left behind.

Normal wear and tear is something different. You are responsible for taking care of wear and tear items, and you won’t be able to charge those repairs or maintenance issues to your tenants.

Security deposit disputes are pretty common between landlords and tenants. You can avoid an argument with excellent documentation.

Understanding Normal Wear and Tear

Normal wear and tear on a property is the general deterioration that occurs with use. It would happen to a property whether you were living in it yourself or you were renting it out to a tenant. It might include small nail holes in the walls where pictures were hung. It might be a scuff mark on the wall or dents in the carpet from where heavy sofas or other furniture was placed. Wear and tear might be fading on blinds or window treatments from sun.

Wear and tear maintenance is paid for by the landlord during the turnover process. It’s part of the cost of owning investment property. You’ll make some updates and improvements before a new tenant moves in, and you cannot charge the deposit for these things.

Understanding Tenant Damage

Damage is anything that goes beyond normal wear and tear and is the result of a tenant’s misuse, abuse, or neglect. Sometimes, it’s due to an unintentional accident. However, it still remains the responsibility of the tenants.

You can count a large hole in the wall or scratches on the floor as damage. If an appliance has been damaged because it wasn’t used properly, that’s something you can deduct from the deposit. When a tenant’s child colors on the walls, that’s damage. A toilet that is overflowing because large amounts of paper towels have been flushed would be damage. These are things you’ll have to fix before a new tenant moves in, but you can use the deposit to pay for the repairs.

Documentation is Critical
document

It’s important to document what you’re deducting from the deposit and why. When you return the remaining security deposit to the tenant, provide an itemized list that demonstrates what has been withheld. Include invoices and receipts when the work has been done, or estimates when the work has not been done yet.


Make sure you have pictures that clearly defines the damage that was done. You may need those if a tenant complains or tries to claim that something was damaged all along. Move-in and move-out inspection reports can help you keep the process objective.


We can help you understand whether you’re looking at damage or wear and tear after a tenant vacates. Contact us at Florida Property Management Services.

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In the world of property management, insurance is one of the critical elements that ensure both the landlord’s and the property management company's protection from potential risks and liabilities. One of the common practices in property management is for the management company to be named as an "additional insured" on the landlord’s liability insurance policy. But what exactly does this mean, and what requirements must be met for a property management company to be added as an additional insured? This blog will delve into what it means to be an additional insured, the benefits and coverages it provides, and the steps involved for a property management company to be included in a landlord’s liability insurance. What is an Additional Insured? An "additional insured" is a person or entity that is covered under someone else's insurance policy. In the context of property management, this means that the property management company is protected under the landlord's insurance policy in case of claims or lawsuits related to the management of the property. By being named as an additional insured, the property management company receives many of the same protections as the landlord, particularly when it comes to liability claims. For instance, if a tenant or visitor is injured on the property and decides to file a lawsuit, both the landlord and the property management company could be named in the lawsuit. If the property management company is listed as an additional insured, the insurance policy will provide coverage for both parties in defending against the claim, thus reducing the property manager’s potential exposure to financial loss. Why Should a Property Management Company Be Added as Additional Insured? Adding a property management company as an additional insured is a common industry practice and offers several advantages for both landlords and property managers. Protection Against Liability Claims: One of the primary reasons to add a property management company as an additional insured is to protect them from potential liability claims. Since property managers are responsible for handling various aspects of the property, from repairs and maintenance to tenant relations, they are at risk of being named in lawsuits. As an additional insured, the property management company is shielded from these risks and can rely on the landlord’s insurance policy to handle claims related to their activities. Risk Mitigation: Having a property management company named as an additional insured helps mitigate risks for both the landlord and the property manager. It ensures that there is adequate coverage for potential claims that could arise from the property’s day-to-day management. This reduces the likelihood of disputes between landlords and property managers over who is liable for a particular claim, streamlining the process for addressing legal matters. Cost Savings: If a property management company is added as an additional insured, they do not need to carry separate liability insurance for that specific property. This can result in cost savings for the management company, which can be passed on to landlords in the form of reduced management fees. Of course, property management companies must carry their own general liability and professional liability insurance policies but being named as additional insured on a landlord's liability policy avoids the need of carrying a liability policy for that specific property which results in savings of operating costs and therefore provides the abiity for the management company to pass on those savings to the landlord in the form of lower management fees. What Coverages are Provided When a Property Management Company is Named as Additional Insured? When a property management company is added as an additional insured, they receive coverage for a wide range of potential claims and liabilities, including: General Liability Coverage: This is the core coverage that a property management company benefits from as an additional insured. General liability insurance covers bodily injury and property damage that occurs on the rental property. For example, if a tenant trips and falls due to a poorly maintained stairway, and both the landlord and property management company are sued, the insurance policy will cover the costs of defending the lawsuit, as well as any potential settlements or judgments. Property Damage Claims : If damage occurs to a tenant’s property or personal belongings due to the negligence of the property manager (for instance, a leak that was not promptly repaired), the additional insured coverage can protect the management company from liability. Legal Defense Costs: In the event that a property management company is sued, the insurance policy will cover legal defense costs, including attorney fees, court costs, and any other related expenses. This is particularly important as legal fees can quickly add up, even if the property manager is ultimately not found liable. 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The landlord must request this endorsement from their insurance provider, and there may be a small fee associated with adding it. Policy Limits and Coverage Types: It is essential that the landlord’s policy has adequate limits and the right types of coverage. Property management companies should ensure that the policy includes sufficient general liability coverage, as well as coverage for property damage, bodily injury, and other risks specific to the management of rental properties. Verification and Documentation: Once the property management company is added as an additional insured, it is important to obtain a certificate of insurance (COI) from the landlord’s insurance provider. This document serves as proof that the management company is covered and can be kept on file for reference. Property managers should periodically verify that the coverage remains active and up-to-date, particularly when policies are renewed or if the landlord changes insurers. Adding a property management company as an additional insured on a landlord’s liability insurance policy is a crucial step in mitigating risks and ensuring comprehensive protection for both parties. By understanding what additional insured status means, what coverages it provides, and the steps involved in obtaining this coverage, property management companies can better protect themselves from potential liabilities and provide landlords with greater peace of mind. For landlords, including their property management company as an additional insured is a relatively simple process that can prevent costly legal battles and ensure seamless management of their rental properties. As with all aspects of property management, clear communication and well-defined agreements are key to protecting both parties and ensuring the long-term success of the property management relationship.
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