First Steps to Take When a Fort Lauderdale Tenant Doesn't Pay Rent

Florida PMServices • October 30, 2020
First Steps to Take When a Fort Lauderdale Tenant Doesn't Pay Rent - Article Banner
Landlords need their tenants to pay on time. It affects your own financial stability and has a huge impact on your cash flow and ROI. When that rent stops coming in, it’s easy to panic. However, you have to remain professional and procedural. Don’t let your emotions take over. Consult your lease agreement, which should include a rent collection policy.

The goal is to get the rent paid as quickly as possible. Today, we’re talking about the first few steps you should take when your tenant doesn’t pay rent, and why it’s so important to screen tenants well before handing over the keys to your rental home.

Communicate with Your Tenants about Late Rent

Tenant relationships are crucial to a good investment experience, and rent collection is one of the areas that depend largely on an open, transparent relationship. When rent does not get paid, it’s important to reach out to your residents. Find out if they’ve just forgotten or if they’ve had a complicated few weeks financially and need a few more days to gather the funds together. It’s possible that this is a problem which will be resolved quickly, with a simple phone call or text message.

Always remind your tenants of your rent collection policy when the payment is late. If there’s a late fee or any other consequence, make sure you apply it consistently. Allowing tenants to pay late one month without penalty will only open the door to future late payments.

Sign a Payment Agreement

If your tenant has had an unplanned financial emergency and late rent will not be an ongoing problem, be willing to work with that tenant. This is especially important now, when so many moratoriums are still in place on tenants who are struggling financially due to COVID-19.

When a resident does agree to catch up with the rent in a matter of days or even in a week or two, that’s good news. However, protect yourself and hold your tenant accountable by requiring that a payment agreement be signed. The agreement should state how much is owed and when it will be paid and how it will be paid. Keep this on file in case the tenant doesn’t keep his or her promise and you need to take the next steps.

File a Three Day Notice to Pay or Quit

When your tenant refuses to talk to you about the late rent or the date of the promised payment comes and goes without the rent showing up, you’ll need to file a Three Day Notice to Pay or Quit. This effectively begins the eviction process in Florida, because you’re letting your tenant know that rent is overdue and they have three business days to either make a payment or move out of the property.

Usually, this will resolve the problem. If the tenant doesn’t want to be evicted, he or she will pay the rent before the end of the three day period, or contact you immediately to let you know when they’ll have it. The next step would be to file for eviction in court, and that’s not a lot of fun for anyone.

Screen Fort Lauderdale Tenants Thoroughly
rental payment

You can avoid late rent payments with a solid screening process. Even good tenants who are well-qualified face money issues from time to time. But, if you screen them to be sure they earn enough income and have no history of evictions, you’re in a stronger position when it comes to collecting rent on time.


Working with professional Jacksonville property managers can also help. Tenants know they won’t get away with late rental payments when a professional management company is responsible for collecting that rent. If you’d like to hear more about how we can help, contact us at Florida Property Management Services. 

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In the world of property management, insurance is one of the critical elements that ensure both the landlord’s and the property management company's protection from potential risks and liabilities. One of the common practices in property management is for the management company to be named as an "additional insured" on the landlord’s liability insurance policy. But what exactly does this mean, and what requirements must be met for a property management company to be added as an additional insured? This blog will delve into what it means to be an additional insured, the benefits and coverages it provides, and the steps involved for a property management company to be included in a landlord’s liability insurance. What is an Additional Insured? An "additional insured" is a person or entity that is covered under someone else's insurance policy. In the context of property management, this means that the property management company is protected under the landlord's insurance policy in case of claims or lawsuits related to the management of the property. By being named as an additional insured, the property management company receives many of the same protections as the landlord, particularly when it comes to liability claims. For instance, if a tenant or visitor is injured on the property and decides to file a lawsuit, both the landlord and the property management company could be named in the lawsuit. If the property management company is listed as an additional insured, the insurance policy will provide coverage for both parties in defending against the claim, thus reducing the property manager’s potential exposure to financial loss. Why Should a Property Management Company Be Added as Additional Insured? Adding a property management company as an additional insured is a common industry practice and offers several advantages for both landlords and property managers. Protection Against Liability Claims: One of the primary reasons to add a property management company as an additional insured is to protect them from potential liability claims. Since property managers are responsible for handling various aspects of the property, from repairs and maintenance to tenant relations, they are at risk of being named in lawsuits. As an additional insured, the property management company is shielded from these risks and can rely on the landlord’s insurance policy to handle claims related to their activities. Risk Mitigation: Having a property management company named as an additional insured helps mitigate risks for both the landlord and the property manager. It ensures that there is adequate coverage for potential claims that could arise from the property’s day-to-day management. This reduces the likelihood of disputes between landlords and property managers over who is liable for a particular claim, streamlining the process for addressing legal matters. Cost Savings: If a property management company is added as an additional insured, they do not need to carry separate liability insurance for that specific property. This can result in cost savings for the management company, which can be passed on to landlords in the form of reduced management fees. Of course, property management companies must carry their own general liability and professional liability insurance policies but being named as additional insured on a landlord's liability policy avoids the need of carrying a liability policy for that specific property which results in savings of operating costs and therefore provides the abiity for the management company to pass on those savings to the landlord in the form of lower management fees. What Coverages are Provided When a Property Management Company is Named as Additional Insured? When a property management company is added as an additional insured, they receive coverage for a wide range of potential claims and liabilities, including: General Liability Coverage: This is the core coverage that a property management company benefits from as an additional insured. General liability insurance covers bodily injury and property damage that occurs on the rental property. For example, if a tenant trips and falls due to a poorly maintained stairway, and both the landlord and property management company are sued, the insurance policy will cover the costs of defending the lawsuit, as well as any potential settlements or judgments. Property Damage Claims : If damage occurs to a tenant’s property or personal belongings due to the negligence of the property manager (for instance, a leak that was not promptly repaired), the additional insured coverage can protect the management company from liability. Legal Defense Costs: In the event that a property management company is sued, the insurance policy will cover legal defense costs, including attorney fees, court costs, and any other related expenses. This is particularly important as legal fees can quickly add up, even if the property manager is ultimately not found liable. Errors and Omissions (E&O): In most cases E&O coverage is provided as a separate liability policy that is obtained by the property management company at no cost to the landlord Requirements for Adding a Property Management Company as Additional Insured  For a property management company to be added as an additional insured, several steps and requirements need to be met: Landlord Consent: The landlord must first agree to include the property management company as an additional insured on their insurance policy. This is typically negotiated as part of the property management agreement. It is in the best interest of both parties, as it ensures comprehensive coverage for any incidents that occur on the property. Endorsement: Adding a property management company as an additional insured usually requires an endorsement to be added to the landlord’s existing policy. This endorsement officially extends the coverage to include the management company. The landlord must request this endorsement from their insurance provider, and there may be a small fee associated with adding it. Policy Limits and Coverage Types: It is essential that the landlord’s policy has adequate limits and the right types of coverage. Property management companies should ensure that the policy includes sufficient general liability coverage, as well as coverage for property damage, bodily injury, and other risks specific to the management of rental properties. Verification and Documentation: Once the property management company is added as an additional insured, it is important to obtain a certificate of insurance (COI) from the landlord’s insurance provider. This document serves as proof that the management company is covered and can be kept on file for reference. Property managers should periodically verify that the coverage remains active and up-to-date, particularly when policies are renewed or if the landlord changes insurers. Adding a property management company as an additional insured on a landlord’s liability insurance policy is a crucial step in mitigating risks and ensuring comprehensive protection for both parties. By understanding what additional insured status means, what coverages it provides, and the steps involved in obtaining this coverage, property management companies can better protect themselves from potential liabilities and provide landlords with greater peace of mind. For landlords, including their property management company as an additional insured is a relatively simple process that can prevent costly legal battles and ensure seamless management of their rental properties. As with all aspects of property management, clear communication and well-defined agreements are key to protecting both parties and ensuring the long-term success of the property management relationship.
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