What Florida Landlords Need to Know About Service Animals & Boca Raton Rental Property

Florida PMServices • July 10, 2020
What Florida Landlords Need to Know About Service Animals & Boca Raton Rental Property - Article Banner
Legal changes happen frequently when it comes to Boca Raton property management, and our job is to stay one step ahead of those requirements and regulations. One area in which we see a lot of landlords make mistakes is service animals. Service animals are protected by a number of federal laws, and while most rental property owners understand that they cannot deny housing to people who need service animals, they don’t always understand the details involved in those fair housing protections.

When renting out a property in Boca Raton, you have to be aware of the laws protecting service animals, emotional support animals, and companion animals. There are some specific things related to these animals that you can and can’t do when it comes to leasing your home, screening your tenants, and managing your property.

Service and Support Animals Are Not Pets

Many rental property owners don’t want to open their investment properties to pets. They’re worried about the damage that can be caused and the liability that often comes with dogs and cats living in the rental home.

Not allowing pets is perfectly legal. However, service and support animals are not considered pets.

The law considers these animals to be accommodations, just like a wheelchair ramp or a handrail. You cannot deny a service animal, companion animal, or emotional support animal even if you don’t allow pets.

Not only can you not deny these animals - you also cannot charge a pet deposit or a pet fee. You cannot charge any pet rent.

If you don’t want to accept a pet into your rental property, you don’t have to. But, you are required to accept service and support animals, and you cannot deny a tenant who is otherwise qualified for your home just because he or she is moving in with a service animal.

Boca Raton Property Management and Reducing Liability

While you have to allow service animals into your property when a tenant needs the accommodation, there are some things you can do to mitigate your liability and the risk to your property.

First, you can ask for required documentation. Service animals are going to have paperwork explaining exactly what they do. Emotional support animals are a little different. The animals are designated as providing emotional support, and instead of having paperwork, the tenant will need to procure an authorization or some kind of documentation from their medical doctor or healthcare provider. This will outline what the animal is needed for.

We recommend that you do your due diligence and screen the animal. Contact the doctor who signed off on the tenant’s documentation to confirm everything.
service and support animals

Tenants are also responsible for their service and support animals. You cannot charge a pet deposit, but you can still charge a security deposit, and if there is damage to the property after a tenant moves out due to the animal, you can deduct the cost of repairs. You can also require your tenant to clean up after the service or support animal and keep it from being a nuisance to neighbors and other tenants in a building.


This is still a confusing area of the law for many rental property owners and landlords, and it’s always evolving. We’re here to help you stay in compliance. If you have any questions about pets, service animals, or anything pertaining to Boca Raton property management, please don’t hesitate to contact us at Florida Property Management Services. 

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By Florida PMServices May 12, 2026
Welcome to the May edition of the Investor Newsletter! This month, the rental market is proving that strong returns are no longer just about rent growth. With operating costs taking center stage, investors are sharpening their focus on what really drives long-term returns. Inside, we cover these rising operating costs, take a quick look at ADUs, and round up the latest headlines shaping the market right now. The Quiet Profit Squeeze: Why Operating Costs Now Matter More Than Rent Growth Something is quietly changing inside single-family rental performance, and it is not something you will find in rent growth headlines! Even in markets where rents are holding steady or slowly growing, many portfolios are seeing a different pattern emerge; Net operating income is tightening, and the pressure is coming less from revenue and more from rising operating costs. Insurance has become one of the most unpredictable expenses for property owners. 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Unlike insurance, tax increases tend to move more gradually through reassessments and municipal adjustments, making them easier to underestimate during underwriting. A Business Insider article highlights how taxes, insurance, and fees are becoming a larger share of “hidden costs” for property owners. Another article reported that property taxes and insurance now account for more than 21% of monthly housing costs in many markets. The takeaway for investors is that operational execution matters just as much as acquisition strategy. Strong returns depend on how well expenses are managed through proactive insurance reviews, preventative maintenance, tax monitoring, and disciplined renewal management. With rent growth normalizing in many areas, protecting NOI, rather than focusing only on revenue growth, may be becoming an even more important part of long term rental performance. Did You Know: Accessory Dwelling Unit (ADU) Everything You Need to Know in 60 Seconds! 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Where are ADUs located? ADUs are appearing in neighborhoods across the country. As housing demand and affordability challenges continue to grow, more local governments are updating zoning rules to allow investors and homeowners to add these secondary living spaces to existing properties. When should an investor consider an ADU? ADUs may make most sense when a property has excess space, rental demand is strong, and local zoning allows secondary units. Many investors use this when they want to increase cash flow without purchasing another property. Why Are ADUs Important? ADUs are becoming a major trend in residential real estate. 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