Communication & Service You Should Expect from Your Boca Raton Property Management Company

December 11, 2020

When you’re looking for a professional Boca Raton property management company, you want to choose property managers who understand your investment goals and meet the needs of your property or your portfolio.

If you’ve never worked with a property manager before or you’ve only had negative experiences with the management companies you’ve hired previously, you may not know what to expect. Your property manager can be expected to lease, manage, and maintain your home. You should also have an open line of responsive and transparent communication.

Professional Leasing and Tenant Placement

A full-service property management company will find and place a qualified tenant for your Boca Raton rental property. Before successfully leasing your property, a management company will:

• Preparing the property for the rental market

• Accurately pricing the property

• Taking high quality marketing photos

• Strategically advertising the home

You should expect that your property manager will handle showings, follow up with prospective tenants, and take care of the application process. The screening process should comply with all state, federal, and local fair housing and anti-discrimination laws while still being rigorous and detailed.

After a tenant has been approved, your property managers take care of the security deposit and other move-in funds, go over the lease with your new tenants, and conduct the move-in inspection, and get the tenancy off to a good start.

Maintaining and Managing your Boca Raton Rental Home

With a good tenant in place, you can expect your property management company to take care of any day-to-day issues or logistics associated with your property. A full-service property manager will:

Collect rent
Enforce your lease agreement
Answer tenant questions and handle disputes
Respond to routine or emergency repairs issues
Protect your investment and communicate well

A reliable management company will have access to an affordable and effective team of vendors and contractors who are licensed, insured, and willing to stand behind their work. Preventative maintenance should also be part of the services you receive. When a property manager is keeping a close eye on the functions of your home, you’ll have fewer surprises and less expensive repairs.

Rental Property Accounting and Bookkeeping

A dependable property management company will use technology to improve communications and keep all their systems and processes efficient and effective. When it comes to accounting, you should expect detailed and transparent accounts and statements. Your property manager should always keep you informed on the income and expenses associated with your investment, and you should have all the forms and documentation you need at tax time.

Online portals are available through nearly every full-service property management company in Boca Raton. You should be able to log onto your owner portal and see your statements as well as inspect documents such as leases, invoices, and inspection reports. With the right technology, your property management company will be able to collect and pay rent electronically and provide an easy and secure way to communicate.

Finding the Right Communication Balance

Some of the owners we work with appreciate a lot of communication about what’s going on at the property. Other owners prefer only to be contacted if there’s a problem or a major expense. It’s important that your property management company communicates in a way that makes you comfortable and at ease.

One thing we do to ensure appropriate and proactive owner communication is to discuss expectations at the beginning of our relationship. We want to know how often you’d like to hear from us. This helps us talk to you when we should and leave you alone when you don’t want to be disturbed.

A good property management company will provide a full range of services and offer you peace of mind. If you have any questions about what to expect, contact us at Florida Property Management Services.

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